After onboarding once on saturday, I wanted to onboard today again.
I hoped to try to use same address given before.
But I have been told to do everything from the beggining again.
Anyway Intried to do the onboarding again in the terminal, but this time I had a trouble with NAT since it says it is symmetric. (Attached immage)
Beginner here, so do not know what NAT is. Apparently something related with the router or the connection.
However I haven’t touched anything from saturday’s onboarding regardin my connection or my router.
Hi @DrFERRUM ,
The NAT type of your network is something that is usually determined by your ISP. It can usually change and that is not a configuration issue. One thing you can try is to connect to a different network if possible and try to onboard your device. Maybe that network will be of a different NAT type.
I don’t think there is something you can do to reverse the change but you can also try to connect to a VPN and hopefully you will be tunneled through a permissive NAT.
@Tewodros I was partially able to onboard a few weeks back, now I am getting “Sorry we’re not able to onboard your device as the platform currently doesn’t support Symmetric NAT”, I am running ubuntu on VM.
Hi @nons the platform doesn’t currently support symmetric nat and it is usually due to the network you’re connected to. You can try changing to a different network or you can also try using a VPN and hopefully you will be tunneled through a permissive NAT.
Thanks @Tewodros , would the platform support symmetric NAT during the public alpha release? I have tried 2 networks, still the same result , I would try VPN and give an update.
Lots of people in the community asked for Raspberry Pi and VM support and they added it, so I think they will support symmetric NAT at some point (disclaimer: I don’t even know what symmetric NAT is)